Digital Business Development Director

Our client is an award-winning corporate design agency specialising in Corporate Communications. Their areas of specialism include Corporate Reputation, Governance, CSR and Employee Engagement. They are looking to hire a talented Digital Business Development Director.

Your key Responsibilities

The role’s primary purpose is to deliver new digital sales revenues from current and prospective clients. This includes managing the entire digital sales lifecycle from identifying our target sectors and clients, identifying opportunities from existing clients, building the prospect database, delivering sales campaigns to these prospects, following up on the campaigns to arrange meetings and securing briefs, presenting our initial credentials and developing our proposals in response to these briefs.

New business planning

  • To develop and drive through an annual sales plan that will achieve our new business revenue targets – for both existing and new clients
  • To review performance to the plan and update the activities as necessary to ensure we achieve our new business targets
  • To hold formal quarterly reviews of performance to re-calibrate activities, budgets and schedules
  • To compile and manage the new business budget to ensure we deliver the plan to the agreed budget

New business campaigns

  • To define and manage the delivery of new business campaigns to our target sectors and brands, to generate new business leads, grow our prospect database and generate new business briefs
  • To acquire the right new business contact data in our target prospects and ensure they are captured in the database
  • To work with the Chief Digital Officer and Managing Director of Corporate Communications to develop campaign content, messaging and positioning to maximise response rates
  • To follow up on new business campaigns to generate meetings
  • To ensure that quality briefing packs are issued prior to any credentials or new business meetings at least 2 days in advance
  • To identify and work with the creative teams to ensure that any required new business collateral is produced to present our services and case studies in the best light

Client cross sales

  • To work with the Chief Digital Officer and MD of CC to identify new opportunities within our client base
  • To develop the pitches and presentations to our clients to evidence our work and generate new business opportunities
  • To ensure that we are on the digital roster for all our clients
  • To ensure all our client contact data for digital is up to date and in the database – and clients are receiving our on-going digital communications

New business presentations and proposals

  • To secure and arrange new business meetings and credentials meetings with our chosen brands and sectors
  • To manage the credentials process and give the initial credentials meetings
  • To develop our proposals, from really understanding the clients’ objectives and needs, briefing the team, coordinating the formulation of the response, writing the presentation and developing our proposal
  • To follow through on all our proposals to maximise conversion rates
  • To work with the Chief Digital Officer and the wider CC team to formulate and present inspiring responses to new business briefs

Client and prospect continuity management

  • To ensure that our contact database has quality, up to date digital data in it for current and prospective clients, and that any digital sales and marketing activity is captured
  • To utilise the database functions to drive the sales pipelines and report on performance
  • To ensure that our contact database has fully populated and standardised industry and status against each record
  • To nurture and sustain the direct relationships we have with prospective digital clients to maximise the opportunity for new briefs and proposals, ensuring we record accurately in the contact database where they are in the sales process (cold/warm etc.)
  • To ensure we have a programme of continuity communications, delivered by the Marketing Manager, with content to sustain prospects’ engagement with the agency

Business partnerships

  • To identify and sign up appropriate new business partnerships that will generate new business leads, whilst retaining our integrity and positioning
  • To ensure we have commercial agreements in place with our chosen target partners
  • To implement and manage any chosen intermediary relationships that will deliver new business leads and to ensure commercial agreements are in place

Team interaction

  • To engage and communicate with the wider Digital and CC teams on the new business activities so they are fully engaged and supportive of the activities required
  • To leverage the central database team to ensure we have a rigorous and coordinated approach to managing contact data
  • To ensure that you have a good understanding of the work we have done for clients and can use these effectively to win new business opportunities

CSR Consultant

Leading CSR Sustainability consultancy are looking to hire a dynamic middleweight consultant to join their growing team.

Consultancy responsibilities

  • Providing key research, analysis and advisory insight and support to the consultancy team and wider business.
  • Supporting consultancy practice across a wide range of sustainability strategy, reporting and communications projects.
  • Delivering sustainability and communications benchmarking reports and analysis.
  • Providing input into the digital research tool development and supporting its use across wider sustainability advisory work.
  • Providing insight and support to digital team and community managers when required.

Management

  • Managing the agency intern programme.
  • Supporting the management of the consultancy team workload and planning.

Research and analysis

  • Providing research and analysis insight across all projects.
  • Leading on specific research based projects.
  • Supporting the development of research and analysis services and products.

Business development

  • Provide support and input to new business proposals and pitches.
  • Help to market the company and its products/services by working with the sustainability and new business teams to run events, write articles, develop research, blog and attend events.
  • Provide insight and advice on how to develop new business opportunities that support the company’s commercial goals.

Personal development

  • Over time progress towards playing full Consultant and Client Partner role.
  • Managing your own portfolio of clients and projects.
  • Leading major client relationships and projects.

Remuneration

  • Competitive

Travel

  • Expect some European travel

More details on request.

User Experience Consultant

Our client is a leading B2B communications agency with a growing digital offer. With offices in London, New York and Dubai they are expanding their business internationally and are looking to bolster their digital team by hiring a talented UX Consultant.

The Senior UX Consultant will work as part of our Digital team in London, reporting to, Director of Digital and have both a hands-on role working with clients as well as a management role across information architects.

The role is due to the continuing expansion of the agency in the digital space and an increasing number of projects and pitch opportunities.

The role

The Senior UX Consultant will have a broad role within the business. First, they will lead the user experience and information architecture offering, developing our abilities in user centred design, sitemapping, storyboarding and wireframing, pitching to client prospects and delivering work on current client projects. The role will work closely with teams across the digital spectrum: project managers, designers and developers, and will be the focal point for user experience in our digital business and beyond.

The role will also have management responsibilities, managing an existing team of two information architects (one permanent, one freelance) and recruiting as a result of business growth. As the owner of user experience, the candidate will have a unique opportunity to redefine how the agency works, the tools that are used and the processes that are employ.

Finally the role will double that of the Director of Digital as much as is practicable. In no particular order this may mean: pitching, defining requirements, gathering requirements, interpreting site statistics, benchmarking and auditing, defining creative approaches and reviewing creative output.

Responsibilities

  • Working with the agency in the UK and worldwide to identify and win new opportunities in the digital space
  • Pitch activity including developing proposals and supporting the creative process through IA, as well as participation in pitch meetings
  • Developing the user experience proposition and methodology
  • Auditing and benchmarking websites through proprietary methodologies
  • Delivering user experience and information architecture for clients, including workshops, sitemaps, wireframes, storyboards and taxonomies
  • Handholding digital designers through developing creative solutions based on information architecture
  • Identifying implementation requirements and working with the technical team to help them deliver website functionality
  • Managing the small team of information architects ensuring that utilisation is maintained and that the team capability continues to grow
  • Working with other agency offices to pitch for and deliver client work, and to develop the UX proposition in these markets
  • Working with clients over the long term, making site recommendations and interpreting analytics, user testing and other analyses

 

KPIs

  • Pitch wins
  • Successfully delivered projects
  • Growth in our IA team
  • Reduction of Digital Director’s workload

Other requirements

  • Degree or equivalent educational background
  • 8+ years of relevant digital agency experience
  • Experience in a range of UX/IA processes and tools
  • Able to manage multiple, parallel workstreams
  • Experience of working alone and within teams
  • Experience of team management
  • Able to develop strong relationships quickly
  • Strong client presentation skills
  • Knowledge of search engine optimisation
  • Knowledge of web accessibility
  • Knowledge of content management systems
  • General web development and web design skills would be beneficial

Head of Corporate Strategy

Our client is one of the UK’s leading independent corporate reporting agencies with a strong Strategy and research division. They generally work with Fortune 500 and FTSE 100 organisations – they help build greater confidence and trust with their investors and other key stakeholders by offering best practise and advice. Our client is looking to hire a Corporate Strategy consultant who will support the Strategy director and team. In time this position will develop into a lead role ultimately resulting in the promotion to Strategy director.

Overview
The agencies objective is to be the pre-eminent awarding winning corporate reporting agency. The dedicated Strategy and Research Team helps to understand market developments within financial and non financial reporting both on and offline, defines and develops the agencies offering and positions the company to take maximum advantage of the opportunities that exist in the marketplace.

Purpose Reporting into the Director of Research and Strategy, you will responsible for gathering and providing high  quality market intelligence on corporate reporting policy, issues, news and trends, predominantly in the UK but increasingly across International markets. The market intelligence gathered will be used to evolve and develop our corporate reporting offering; to keep our clients and account teams up to date with the latest developments in the marketplace and to frame and inform marketing activities designed to further enhance our reputation and generate new business enquiries from our target markets.

We regularly publish research reports and papers on the trends in reporting, which are widely read by the industry and commented on by both the national and trade press. This research helps to provide us with the knowledge and insight to frame and inform our advice to clients. A key part of this role is to work closely with the Director of Strategy and Research Team to identify and develop opportunities for research projects which will further our understanding and help us in the pursuit of demonstrating the business benefit of reporting.

The Team is also commissioned by our blue-chip client base to provide consultancy services on best practice in financial and non financial reporting, both on and offline. This includes the development of reporting strategies, detailed assessment reports, benchmarking audits and best practice content guidelines.

Reporting Relationships Reporting to:

  • Director of Research and Strategy Working closely with:
  • Research team
  • Account management
  • Creative teams

Development of our Corporate Reporting offer

  • Responsible for evolving and developing the consultancy business in line with the regulatory environment, good practice and the needs of clients.
  • Take responsibility for gaining an in-depth knowledge of all clients’ operations, regulatory requirements and ownership structure in order to ensure that our service to them is tailored accordingly.

Client Consultancy

  • Manage the delivery of all corporate reporting consultancy work for new and existing clients.
  • Support the Director of Research & Strategy in the presentation of consultancy work to clients.
  • Create and deliver bespoke assessments, competitive benchmark audits and analysis to meet the demands of our clients.
  • Develop content guidelines for any external communications, including annual reports, presentations and CR reports to meet client needs.

Client Development and retention

  • Work with the account management team to develop each client’s corporate reporting strategy in line with best practice and changing market conditions.
  • Review all client Annual Reports and provide key recommendations for improvement mid-way through the delivery process.
  • Provide end of year assessments of client Annual Reports against our benchmarking research for use by the account teams at project kick-off meetings and debriefs.
  • Respond to queries from clients regarding legislative and regulatory provisions, providing advice and guidance as appropriate.
  • Respond to ad-hoc research requests from clients to assist in the delivery of their corporate reporting programme.
  • Support the account managers as required in their delivery of services to clients, for example; research presentations, requests for information and good practice guidance.

New business development

  • In conjunction with the Business Development Manager undertake market analysis to identify new business opportunities both domestically and abroad.
  • Conduct preliminary research on potential prospects including gaining an understanding of: their ownership structure, corporate objectives, operational structure, strengths, weaknesses and reporting strategy.
  • Assess the quality of a prospect company’s corporate reporting identifying areas of strength and areas for improvement.
  • Carry out internal briefings with the relevant Directors’ and Account Managers to inform on their pitch strategy and presentation for new business opportunities.

Knowledge and skills required for the role

  • Good degree from a reputable university
  • Professional qualifications – preferably legal, accountancy or business based.
  • Experience of working within a corporate reporting, corporate governance or business consultancy role.
  • Experience of working with listed companies desirable
  • Experience of working on corporate external communications
  • Highly organised, thorough, demonstrating excellent attention to detail and a proactive, flexible approach
  • Able to establish strong relationships with individuals at all levels.
  • Excellent communication skills
  • Strong leadership and organisational skills.
  • Strong ‘can do’ attitude motivated by a desire to be part of the solution, rather than part of the problem.

Retoucher/Creative Artworker

International business communications agency with a strong team specialising
in brand, reporting and digital communications are looking to hire a
Retoucher/Creative Artworker.

The team consists of senior artworkers who deliver high end, print ready
artwork across a range of projects. These include brand identity projects and
corporate reports (printed and online).

The creative artworker will report to the Production Manager and will work
within the team to deliver award-winning quality results.

The candidate should have an expert knowledge of the print production process
and knowledge of producing images/assets for digital.

Candidates need to be comfortable and competent in retouching as an example,
board photography, colour balancing people shots and other imagery, creating
cut-outs and comping images together

 

Using illustrator candidates need to be skilled in creating graphs and
graphics, creating logo artwork and working with guidelines.

Candidates should also have the skills in creating assets for web site set to
specific pixel widths etc.

 

Packages used; PhotoShop, InDesign, Illustrator, HTML a bonus.

Candidates must have a minimum of four year’s experience as a high-end
retoucher/creative artworker within a corporate design agency.

General Responsibilities

  • Working effectively with and supporting the artworkers and designers
  • Producing high-end retouching/colour balancing
  • Producing print ready graphics and logos
  • Producing PSD artwork for web developers
  • Creating web assets to size and scale
  • Taking ownership of specific client projects
  • Checking proofing sites and printers’ proofs
  • Ensuring efficient file and time management at all times
  • Archiving and management of digital files
  • Producing scatter sheetsMore details on request jobs@cc-recruitment.com

Senior Project Manager (corporate communications)

Our client is a leading creative design & communications agency based in London. They now employ over 90 people and are continuing to grow. They have a strong client list with some of the world leading brands with whom they have built strong long-term relationships.

What our client does?

Although their heritage is predominantly in printed and digital communication, they are becoming increasingly media neutral, leading to a range of new and interesting challenges. In the digital area they are a leader in their field, having invested in this area of our business some 10 years ago.

They focus on how their clients communicate with their key audiences. They believe great work comes from an intimate understanding of these audiences.

Our client is looking to hire a dynamic Senior Project Manager.

You will be responsible for initiating, controlling and delivering corporate communications projects that include brand and identity, marketing communications and financial reporting projects, both on and offline from £20k up to £500K. It’s an all-encompassing role managing end-to-end projects, at the highest level, in control from start, through to successful completion. You’ll work predominantly with the FTSE 100 and Professional Services organisations both in the UK and internationally, dealing with clients up to and including CEO and Director level so experience delivering projects at this level is essential to ensure you can meet client demands, provide the highest standard of service, both critical to winning the next project.

Day-to-day you will lead and control project teams across a variety client accounts, delivering compelling, creative and successful projects, on time and under budget. Financial control across your projects is a primary responsibility, from initial scope, daily monitoring, to maintaining margin and ensuring commercial viability. You will facilitate senior level meetings, be confident in articulating your views, recognise what’s important to achieve a successful outcome and ultimately make it all happen. As a Senior Project Manager, you will have excellent knowledge and understanding of delivering Corporate Communications projects, with the ability to effortlessly guide clients through the process. Overall you will develop the relationship by adding value, empathising and helping clients through the more challenging situations.

Finally, you’ll be a proven team player, a natural communicator, commercially astute, organised in your approach with the ability to remain flexible in achieving the appropriate outcome. Ultimately, the proof of success will be control of projects, the quality of your input, proactive approach, commercial contribution and strength of client relationships.

Your responsibilities

– Ensure client is happy and receiving the highest levels of quality and service
– Deliver profitable projects
– Effective management of the project process, related resource and suppliers
– Day-to-day control and optimisation of team personnel, workload and finances

What’s expected 
– Very happy clients
– Profitable projects
– Control at all times
– Award winning Corporate comms projects
– Happy team
– Adding value to client relationship

Essential competencies

– Significant experience in similar roles and environment
– Proven ability to manage people, internally and externally
– Educated to degree level or similar
– Excellent communication an d presentation skills
– Understand the industry and passionate about design
– Organised and can multi task with ease
– Understanding and experience in Financial Reporting
– Skilled in MS Project/Excel/ Word/PowerPoint at FTSE 100 level

Contact us for further information regarding this role

Digital Project Manager m/w-senior

Our client is a leading B2B corporate communications agency. The demands for digital are increasing across the agencies client base and for a range of branding and stakeholder communications projects. The agencies work ranges from brand microsites and communication campaigns to annual or corporate responsibility reports online and the redesign of Plc websites. Often ‘online’ first, the shape of the agencies service offer is adapting to meet these demands.  The agency is looking to hire a Prod/project manager.

Our client is looking for an experienced and delivery focussed digital project manager to join a small team to help deliver 1st class digital client experiences. We need someone who is responsible for the successful delivery of all digital projects, whether stand-alone or part of wider integrated projects. They will be reporting into account directors on most projects but there is an opportunity to be the lead project manager on others. They will also be responsible for hiring and managing producers to deliver projects in busy periods. The ideal candidate comes from a similar, fast paced agency environment and is at ease with the issues and challenges short, medium and long term. This is a hands on, proactive role with the emphasis on securing client confidence, and overseeing all aspects of the project delivery process. Experience of managing 3rd party suppliers is essential.

Working closely with head of digital and head of client services this is an excellent opportunity for someone to develop their career outside of single project delivery and into a middle management position. They need to be a digital enthusiast who sees opportunities not hurdles, who understands technology and importantly how to communicate its considerations to non-technical audiences.

Responsibilities and skills:

  • Excellent project planning experience and a true ability to multitask
  • Confident client communication skills for project reporting, scope agreement and general engagement
  • Effective development of project briefs with clear timescales, scope, skills and effort required
  • Ability to direct designers, developers and other staff where necessary
  • Hands on project management of full delivery process to agreed timescales and costs whilst driving the project teams and client to the very highest quality of work
  • Manage project resource requirements, including weekly reports on effectiveness across projects and providing visibility of issues and progress to the wider business
  • Highly motivated, adaptable, innovative and keen to learn new skills
  • Great problem solving skills and attention to detail
  • At least 3 years senior project management experience with some experience of information heavy projects
  • Proven understanding of web site delivery and implementation methodologiesSubmit CV or to enquire about this vacancy email, jobs@cc‑recruitment.com

 

Senior Artworker full time or contract

This company is seeking to employ an experienced artworker with a similar grounding across the corporate communications sector. All round artworking skills are required for this role however the ability to work in MS Office would also be beneficial.

Ultimately candidates will need to show portfolios with corporate literature and reports demonstrating a high level of attention to detail. This agency not only produces Annual Reports, but also Branding and CR reports, experience in these fields would be beneficial.

The following applications will need to be used at an advanced level; InDesign, Quark, Illustrator, Word, Excel, PPT.

Candidates need to be highly motivated and driven by high standards, a super keen eye for details is a must. Submit CV or to enquire about this vacancy email, jobs@cc‑recruitment.com

Account Manager/Director

Salary negotiable, dependant on experience
Permanent or Freelance

A corporate communications agency seeks to employ an experienced account manager. The agency has a long history of financial reporting and corporate literature, more recently they have expanded into employee communications and corporate responsibility and sustainability reporting. The agency produces industry-leading research documents into investor information needs and current investor relations trends. All applicants will be well versed in at least one of the above sectors and have excellent client facing skills.

The role will include:

  • Being the lead account/project manager on several key FTSE 100 accounts together with a number of FTSE Mid-250’s.
  • Form part of the pitch team for new business, from an account/project management perspective.
  • Develop a full understanding of the client, what they do, strategies, roles and responsibilities.
  • Develop client accounts, including development of existing offer and introduction of new disciplines.
  • Plan and schedule projects both internally and externally.
  • Provide costing, updates and apply budget control, both internally and externally.
  • Lead and coordinate all aspects of projects internally and externally.
  • Run specific projects day-to-day, working with the team as required.

Candidates need to be:

  • Self motivated.
  • Able to work in a team environment.
  • Have good communication skills.
  • On-line reporting experience would be beneficial.
  • A proven understanding of stakeholder and B2B communications.
  • Be absolutely committed to the delivery of projects.
  • An eye for detail.
  • Have a good understanding of the production processes involved both internally and externally.
  • Have experience of managing a team and influencing its growth and development.
  • Have a good knowledge of corporate reporting legislation and up and coming changes.

Submit CV or to enquire about this vacancy email, jobs@cc‑recruitment.com

Senior Brand Account Manager

Salary: £35–£45k
Permanent

Creative brand communications consultancy based in South West London are looking for a talented and pro active account manager to join their award winning team! This agency specialises in Brand, Brand Packaging and Corporate Identity, they have an enviable client list.

The ideal candidate will have 5 years client facing experience. You will be a natural and intelligent communicator with a real energy to enterprise and formulate ideas, a creative thinker and a commercial brain. A strong team player is a must and the willingness to really get stuck in.

Project management will be second nature to this individual, and will have full responsibility for their projects from understanding the clients needs, to interpreting this for into a creative brief, and managing the process right through to delivery. A solid understanding of the design process is essential, as is strong financial acumen.

Key skills needed are as follows:

  • A natural at building and maintaining client relationships.
  • Strong understanding of brand packaging and design.
  • Excellent project management skills
  • A natural communicator both in client facing and internally
  • Smart and resourceful
  • Strong understanding of branding and design.
  • The ability to work independently as and when required.

Submit CV or to enquire about this vacancy email, jobs@cc‑recruitment.com