Junior Social Media Manager

Our client is a communications agency with a growing digital offer, they are looking to hire a talented social media manager with agency side experience.

The Social Media Manager will be responsible for creating and implementing social media strategies while managing all digital channels on a day-to-day basis. Administration includes developing and implementing strategies, raising brand awareness and advising on trends within the digital industry.

Responsibility

  • Manage all social media channels while launching new platforms where necessary (Facebook, Twitter, Instagram etc.)
  • Manage company blog site with internal and external contributors.
  • Create innovative relevant and engaging content to increase engagement
  • Keep abreast of all emerging digital marketing trends and the evolving social media landscape
  • Devise social media strategies and implement with the support of the directors
  • Analyse and report on post successes, engagement levels, sentiment and figures with use of analytical tools and research

Skills

  • Can demonstrate previous social media experience, preferably with an international B2B and B2C brand
  • Experience in stakeholder management and communicating best practices
  • Knowledge of social media tools and techniques and the ability to use them creatively
  • Knowledge of social listening tools i.e. Hootsuite, Sprout Social etc.
  • Full adobe creative suite skills
  • Excellent verbal and written communication skills are essential
  • At least 2 years’ experience in a Social Media role either in-house or agency
  • Experience in managing social media platforms including Facebook, Twitter, Pinterest, Instagram, Snapchat, Youtube and WordPress
  • Experience in building and guiding social media strategies while expertly recommending advice
  • Good knowledge of advertising across social media platforms
  • Excellent knowledge and understanding of the Corporate and Social Media landscape
  • Strong understanding and experience of working with a range of social media analytical tools.

Head of Social Media

Our client is a leading international agency, their digital business has evolved dramatically in the last 3 years. They are looking to hire a talented head of social media  with agency side experience.

The Social Media Manager will be responsible for creating and implementing social media strategies while managing all digital channels on a day-to-day basis. Administration includes developing and implementing strategies, raising brand awareness and advising on trends within the digital industry.

Responsibility

  • Advise on and manage all social media channels while launching new platforms where necessary (Facebook, Twitter, Instagram etc.)
  • Manage company blog site with internal and external contributors.
  • Oversee and help create innovative relevant and engaging content to increase engagement.
  • Promote Amplification and Enactment strategies.
  • Keep abreast of all emerging digital marketing trends and the evolving social media landscape
  • Devise social media strategies and implement with the support of the directors
  • Analyse and report on post successes, engagement levels, sentiment and figures with use of analytical tools and research

Skills

  • Can demonstrate previous social media experience, preferably with an international B2B and B2C brand
  • Experience in stakeholder management and communicating best practices
  • Knowledge of social media tools and techniques and the ability to use them creatively
  • Knowledge of social listening tools i.e. Hootsuite, Sprout Social etc.
  • Full adobe creative suite skills
  • Excellent verbal and written communication skills are essential
  • At least 5 years’ experience in a Social Media role either in-house or agency
  • Experience in managing social media platforms including Facebook, Twitter, Pinterest, Instagram, Snapchat, Youtube and WordPress
  • Experience in building and guiding social media strategies while expertly recommending advice
  • Good knowledge of advertising across social media platforms
  • Excellent knowledge and understanding of the B2B industry and Social Media landscape
  • Strong understanding and experience of working with a range of social media analytical tools.

Digital Project Manager

This is a great opportunity for an ambitious Digital Project Manager to join a highly-successful and fast-growing agency to deliver high-quality and innovative digital corporate communications solutions – and to help build the agency as thought leaders for digital corporate communications excellence.

The principal role of the Digital Project Manager is to scope, specify and project manage the development and delivery of high calibre digital solutions for our Corporate Communications business. Working closely with the design, development and account teams, you will be defining the solution to meet our clients’ requirements, building the project delivery schedule and budgetary estimates, and driving the programme of work from inception through to successful delivery; ensuring projects are delivered on time, to budget and to high levels of client satisfaction. This role will suit a self-motivated individual who wants to make a real difference in their role - both to enhance their career and skills, and to deliver award winning, innovative projects for global brands. It will require an organised mind, digital expertise, great people skills and real attention to detail.

Key Responsibilities

Project management
- Successfully manage the delivery of assigned digital projects, taking responsibility for ensuring that all projects are delivered on time, to budget, are delivered to the brief and meet high levels of client satisfaction;
- Work with internal teams to interpret the client’s brief and work with the teams to create a digital solution that will meet the client’s needs;
- Develop a set of clearly defined deliverables for each project including comprehensive project documentation including project schedules, requirements documents, functional specifications and project schedules;
- Own the project management of these digital solutions, acting as the focal point for all requests and queries, effectively managing the delivery process, driving all deliverables through the creative, HTML and programming teams, and ensuring that all project amends are accurately implemented to ensure an error free delivery of projects;
- Proactively manage the scope, timings and priority of projects managing all timescales and
internal and external resources to ensure these don’t deviate from agreed schedules;
- Co-ordinate all project meetings; draw up and circulate the Agenda for each meeting at least 24 hours in advance; write and circulate a Contact Report within 24 hours; follow up and execute all necessary tasks agreed at meetings;
- Maintain and develop quality assurance processes for your digital projects, ensuring that the agencies procedures are consistently applied before allowing projects to progress so we deliver to the required standard and are protected from financial loss;
- Demonstrate real strength in identifying and managing project problems independently and provide effective solutions to address them;
- Successfully liaise and co-ordinate suppliers, completing the briefing process and ensuring that all work meets the agencies quality standards; and
- Comply, contribute to and seek ways to enhance our company and digital standards, processes and documentation.

Personal Profile

The successful candidate will have the following qualifications, experience and personal qualities:

Qualifications
- Project management qualifications
- Strong academics with a minimum of 2:1 degree

Experience and skills: Business experience
- At least 2-3 years’ experience in managing on-line clients and projects from inception to delivery with the ability to work unaided on digital projects;
- Familiarity with best practices in website development, including accessibility, usability and design;
- Experience interacting with clients at a variety of levels and across functions, managing client expectations and ensuring high levels of client satisfaction;
- Experience working with security sensitive information;
- Experience of scoping and designing Internet related projects of significant scale and complexity and identifying project risks;
- Excellent communication and presentation skills are essential;
- Good knowledge of project management techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.;
- Good understanding of relevant methodologies and technologies – Microsoft Office and Internet tools including Web browsers, project management systems and e-mail programmes,
Microsoft Knowledge or Visio, PRINCE2, and a familiarity with Web development technologies including content management systems, HTML, Flash and Java script; and
- Must be able to work effectively under pressure, within strict time constraints and must be able to manage multiple projects in a fast-paced, time sensitive environment.

Technical knowledge and skills
A good general understanding of a wide range of technologies is beneficial, including:
- Visio, Microsoft Project expert user;
- Internet, intranet, and extranet development technologies;
- Content management systems and XML and publishing technologies;
- Email, RSS and SMS applications;
- QA techniques and processes; and
- Knowledge of W3C WCAG levels and requirements.

User Experience Consultant

Our client is a leading B2B communications agency with a growing digital offer. With offices in London, New York and Dubai they are expanding their business internationally and are looking to bolster their digital team by hiring a talented UX Consultant.

The Senior UX Consultant will work as part of our Digital team in London, reporting to, Director of Digital and have both a hands-on role working with clients as well as a management role across information architects.

The role is due to the continuing expansion of the agency in the digital space and an increasing number of projects and pitch opportunities.

The role

The Senior UX Consultant will have a broad role within the business. First, they will lead the user experience and information architecture offering, developing our abilities in user centred design, sitemapping, storyboarding and wireframing, pitching to client prospects and delivering work on current client projects. The role will work closely with teams across the digital spectrum: project managers, designers and developers, and will be the focal point for user experience in our digital business and beyond.

The role will also have management responsibilities, managing an existing team of two information architects (one permanent, one freelance) and recruiting as a result of business growth. As the owner of user experience, the candidate will have a unique opportunity to redefine how the agency works, the tools that are used and the processes that are employ.

Finally the role will double that of the Director of Digital as much as is practicable. In no particular order this may mean: pitching, defining requirements, gathering requirements, interpreting site statistics, benchmarking and auditing, defining creative approaches and reviewing creative output.

Responsibilities

  • Working with the agency in the UK and worldwide to identify and win new opportunities in the digital space
  • Pitch activity including developing proposals and supporting the creative process through IA, as well as participation in pitch meetings
  • Developing the user experience proposition and methodology
  • Auditing and benchmarking websites through proprietary methodologies
  • Delivering user experience and information architecture for clients, including workshops, sitemaps, wireframes, storyboards and taxonomies
  • Handholding digital designers through developing creative solutions based on information architecture
  • Identifying implementation requirements and working with the technical team to help them deliver website functionality
  • Managing the small team of information architects ensuring that utilisation is maintained and that the team capability continues to grow
  • Working with other agency offices to pitch for and deliver client work, and to develop the UX proposition in these markets
  • Working with clients over the long term, making site recommendations and interpreting analytics, user testing and other analyses

 

KPIs

  • Pitch wins
  • Successfully delivered projects
  • Growth in our IA team
  • Reduction of Digital Director’s workload

Other requirements

  • Degree or equivalent educational background
  • 8+ years of relevant digital agency experience
  • Experience in a range of UX/IA processes and tools
  • Able to manage multiple, parallel workstreams
  • Experience of working alone and within teams
  • Experience of team management
  • Able to develop strong relationships quickly
  • Strong client presentation skills
  • Knowledge of search engine optimisation
  • Knowledge of web accessibility
  • Knowledge of content management systems
  • General web development and web design skills would be beneficial

Digital Project Manager m/w-senior

Our client is a leading B2B corporate communications agency. The demands for digital are increasing across the agencies client base and for a range of branding and stakeholder communications projects. The agencies work ranges from brand microsites and communication campaigns to annual or corporate responsibility reports online and the redesign of Plc websites. Often ‘online’ first, the shape of the agencies service offer is adapting to meet these demands.  The agency is looking to hire a Prod/project manager.

Our client is looking for an experienced and delivery focussed digital project manager to join a small team to help deliver 1st class digital client experiences. We need someone who is responsible for the successful delivery of all digital projects, whether stand-alone or part of wider integrated projects. They will be reporting into account directors on most projects but there is an opportunity to be the lead project manager on others. They will also be responsible for hiring and managing producers to deliver projects in busy periods. The ideal candidate comes from a similar, fast paced agency environment and is at ease with the issues and challenges short, medium and long term. This is a hands on, proactive role with the emphasis on securing client confidence, and overseeing all aspects of the project delivery process. Experience of managing 3rd party suppliers is essential.

Working closely with head of digital and head of client services this is an excellent opportunity for someone to develop their career outside of single project delivery and into a middle management position. They need to be a digital enthusiast who sees opportunities not hurdles, who understands technology and importantly how to communicate its considerations to non-technical audiences.

Responsibilities and skills:

  • Excellent project planning experience and a true ability to multitask
  • Confident client communication skills for project reporting, scope agreement and general engagement
  • Effective development of project briefs with clear timescales, scope, skills and effort required
  • Ability to direct designers, developers and other staff where necessary
  • Hands on project management of full delivery process to agreed timescales and costs whilst driving the project teams and client to the very highest quality of work
  • Manage project resource requirements, including weekly reports on effectiveness across projects and providing visibility of issues and progress to the wider business
  • Highly motivated, adaptable, innovative and keen to learn new skills
  • Great problem solving skills and attention to detail
  • At least 3 years senior project management experience with some experience of information heavy projects
  • Proven understanding of web site delivery and implementation methodologiesSubmit CV or to enquire about this vacancy email, jobs@cc‑recruitment.com